KIYAKAYA Privacy Policy



General privacy policy

We recognises the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online, use our online store or choose to fill out and submit one of our customer information cards when visiting, you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used to deliver our services.


What information is collected?

We collect personal data from visitors to the website who register their information or who use the online store. We also use “cookies” (as described below) and track IP addresses so we can improve our services and enhance your experience. We also collect some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers who submit a customer information card. We do not collect or store any credit card information. 


How do we use the information you provide?

When you provide your personal information online, with your consent, we will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services for you, or to communicate with you about your order if you have placed an online order. In addition, we may use information about your product interests and purchases from us to help us improve our site design and your shopping experience. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our services and product offerings. To serve you better, we may combine information you give us and information about your product interest and purchase with information from third parties, including demographic information and information that is publicly available. We use that combined information to enhance and personalise your experience with us.


How do we share your information with others?

We do not sell, rent or disclose your names, addresses, email addresses, credit card information or other personal information to any entities. In order to maintain the operation through the website, distributes emails and communications, we use selected services by third parties. We do not share your information with third party advertisers. We do not otherwise disclose your information to other third parties, unless we are required to do so by law or in connection with legal claims or proceeding. Information you provided to us and those we collected are managed and controlled for the purpose of Australian Data Protection Act 1998 (the Act) and other applicable laws.



We use appropriate security measures to ensure that the information you provide is protected. We use various security features and procedures, taking into account industry standards to protect personal information that you provided and prevent unauthorised access to that information. However, while we take all reasonable steps to protect your information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be completely secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.


Accuracy and retention of information

You are entitled to request access to and make necessary corrections of all personal information you provide us, or remove your name from our marketing list at any time by contacting us at



We use cookies when you visit our website. Cookies are pieces of information that the website uses to communicate with your computer’s browser for record-keeping purposes. We use cookies to make the website more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to temporarily save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you may chose not to accept. However, your experience with the website will be enhanced if cookies are not disabled.


Children’s privacy

We do not wish to collect personal information from anyone under 18 years old. If you are under the age of 18 year old, please asked your legal guardian to register. We require that you need to get your parent’s or guardian’s consent before purchasing anything from   


Acceptance of privacy policy and modifications

By accessing and using our website, including purchasing items, or submitting a personal information online, you consent our collection, use and disclosure of your information as described in this privacy policy. We reserve the right to occasionally make changes to this privacy policy or practices. We will provide updated policy and modifications on this website.



If you have any comments or enquiries regarding our privacy policy, please send us an email at